Implementing The Training Program - Part 5
- on the job training
- Apprenticeship training
- Informal learning
- Job instructional training.
- Programmed Learning
- Behavior Modeling
- Audiovisual based training
- Vestibule training
- Electronic performance support system
- Video conferencing
- Computer based training
- Simulated learning & gaming
- Lifelong & literacy training techniques
- Team training
in this article we will continue our talking about Implementing The Training Program :
Employers use Internet-based learning to deliver almost all the types of training we have discussed to this point. For example, ADP trains new salespeople online, using a Blackboard learning management system similar to one used by college students.
The Italian eyewear company Luxottica (whose brands include LensCrafters and Sunglass Hut) provides training to its 38,000 employees worldwide via instant online access to information on new products and regulations.
Recently, state-owned postal service China Post created a new center to manage its online training college, which
now delivers about 9,000 hours of training annually, offering over 600 programs.
A learning portal is a section of an employer’s website that offers employees online access to training courses. Many employers arrange to have an online training vendor make its courses available via the employer’s portal.
Most often, the employer contracts with application service providers (ASPs). When employees go to their firm’s learning portal, they actually access the menu of training courses that the ASP offers for the employer. A Google search for e-learning companies reveals many, such as SkillSoft, Plateau Systems, and Employment Law
Learning management systems (LMS)
are special software tools that support Internet training by helping employers identify training needs and schedule, deliver, assess, and manage the online training itself. (Blackboard and WebCT are two familiar college-oriented learning management systems.)
General Motors uses an LMS to help its dealers in Africa and the Middle East deliver training. The Internet-based
LMS includes a course catalog, supervisor-approved self-enrollment, and pre- and post-course tests.
The system then automatically schedules the individual’s training. Many employers integrate the LMS with the company’s talent management systems. That way, skills inventories and succession plans automatically update as
employees complete their training.
Online learning doesn’t necessarily teach individuals faster or better. In one review, Web-based instruction was a bit more effective than classroom instruction for teaching memory of facts and principles; Web-based instruction and classroom instruction were equally effective for teaching information about how to perform a task or action. But, of course, the need to teach large numbers of students remotely, or to enable trainees to study at their leisure, often makes e-learning the logical choice.
Some employers opt for blended learning. Here, trainees use multiple delivery methods (such as manuals, in-class lectures, and Web-based seminars or “webinars”) to learn the material.109 Intuit (which makes TurboTax) uses instructor-led classroom training for getting new distributors up to speed.
Then it uses virtual classroom systems (see the following) for things like monthly meetings with distributors, and for
classes on special software features.
The Virtual Classroom
A virtual classroom uses collaboration software to enable multiple remote learners, using their PCs, tablets, or laptops, to participate in live audio and visual discussions, communicate via written text, and learn via content such as PowerPoint slides.
The virtual classroom combines the best of Web-based learning offered by systems like Blackboard and WebCT with live video and audio. Thus, Elluminate Live! lets learners communicate with clear, two-way audio; build communities with user profiles and live video; collaborate with chat and shared whiteboards; and learn with
shared applications such as PowerPoint slides.